Passengers

Passenger hands over his hold baggage at the check-in counter of designated airline.
During check-in passenger is given receipt for checked baggage (sticker).
Baggage allowance varies between airlines and travel classes.

Usual allowance is:

• 30 kg for business class passengers
• 20 kg for economy class passengers
• 10 kg for children up to two years of age

For details on baggage allowance please contact representative of your airline when booking your flight or upon arrival to the airport at the designated airlines' office. Excess baggage is extra charged, depending on airline. Please find details regarding applicable tariffs on excess baggage at designated airline.

Certain items considered dangerous are not allowed to be carried in your baggage.

Airlines individually determine size, weight and quantity of baggage to be carried inside the cabin.

Weight and size of cabin baggage are limited. Usually, maximum weight ranges from 5 to 10 kg, and total of width, height and length may not exceed 115 cm. Size of hand luggage can also be checked using baggage frame prior check-in.

Make sure to inquire at designated airline about cabin baggage allowance when booking your flight.

Additional Security Measures Concerning Cabin Baggage PDF Brochure

The List of Items Prohibited in Hand and/or Hold Luggage PDF Brochure

For security reasons or in case of lost luggage it is useful to mark you luggage with sticker containing your personal and contact details (name, surname, contact telephone and address).

We advise you to make sure that your luggage is safely packed. Wrap any items containing liquids in separate, sealed plastic bags, so that the contents cannot spill over your other belongings should the glass break. Please find more information regarding transport of fragile items at designated airline.

During your stay at the airport take care of the following:

• Do not leave your baggage, locked, labeled or tagged with name and address indicated, unattended, until you hand it over at check-in counter;
• We advice you always to take care of your carry-on baggage;
• Do not hand over someone else’s baggage as your own, as it may contain items which could expose you to danger or legal responsibility;

In case of mishandled baggage, passenger with his air ticket and checked baggage stickers should immediately contact Lost & Found service.

Belgrade "Nikola Tesla" Airport Lost & Found Service renders following services: makes report on mishandled baggage, electronic locating and tracing of baggage. In case that baggage arrives damaged, this service makes report and assists you in bringing legal action for compensation from the airline.

Belgrade "Nikola Tesla" Airport Lost & Found service will also, upon tracing and delivery of your baggage to Belgrade, deliver it directly to the designated address, within the country. Delivery time for distances on the territory of the City of Belgrade is 12 hours, and 24 hours in case of further destinations.

Belgrade "Nikola Tesla" Airport Lost & Found Service renders services of baggage tracing to passengers of all airlines except Jat Airways. Belgrade "Nikola Tesla" Airport Lost & Found Service telephone number is: (+381 11) 209 4854 and Call Centre working hours are as follows: 08:00 until 12:00 hours and 19:00 until 21:00 hours.

SU-PORT Lost & Found Service renders services of baggage tracing to Jat Airways passengers. SU-PORT Service telephone number is: (+381 11) 2676 374.

Additional information about your mishandled baggage can also be obtained via internet at the following web site addresses:

For Lufthansa German Airlines passengers:
http://baggage.lufthansa.com/

For Czech Airlines passengers:
http://www.czechairlines.com/en/portal/passengers/baggage/baggage_claim.htm

For Lufthansa German Airlines, British Airways, Austrian Airlines, Alitalia, Czech Airlines and Swiss International Air Lines passengers:
http://www.mylostbag.com/

When travelling with your pet it is necessary to inform designated airline when booking. Some airlines do not allow pets in cabin but only in cargo hold except dogs escorting passenger with special needs.

During your travel it is required pet owners to hold relevant animal identification documents, as well as documents on necessary vaccination received.

The regulations regarding import of animal vary from country to country. Please bear in mind that some countries impose strict quarantine regulations on every animal that enters the country.

Please be so kind as to obtain all necessary information regarding travel with pet before travel at designated airline, travel agency or diplomatic-consular representative office of the country to which you are travelling.