Passengers

General information


Baggage Hand Over Procedure


Hold or checked baggage is the baggage you are handing over for transport at the airport check-in counter. Hold baggage is transported in the aircraft cargo hold or compartment and is not available during the flight.

If you're checking-in for your flight at the airport you will hand over hold baggage at the check-in counter of designated airline.
If you're checking-in for your flight online, with mobile or at self-service check-in kiosks you will hand over your hold baggage at the indicated baggage drop off counter. During check-in you will be given a receipt (sticker) for checked baggage.

Most of the carriers provide free of charge hold baggage transport whilst some carriers charge separately every baggage except hand luggage.

On the flights of the carriers providing checked baggage transport free of charge allowance varies depending on the carrier, destination and travel class.

Most of the carriers apply "piece concept" meaning that baggage allowances which are not subject to an additional charge are up to 2 pieces of baggage weighting up to 32kg each for business class passengers and single baggage item weighting up to 20 or 23kg for economy class passengers.

For the details on hold baggage policy, allowances and total amount of hold baggage please ask your airline when booking your flight or upon arrival to the airport at the designated airlines' office.

For your security certain items are not allowed to be carried in your baggage.

Excess Baggage

If your baggage exceeds declared allowances or amount excess baggage is a subject to extra charge. The fees for excess baggage is determined separately by carriers. Please find details regarding applicable tariffs on excess baggage at selected airline.

Special and Bulky Baggage

Airlines under special terms usually allow transport of sports equipment, music instruments, pets, fragile, valuable or bulky items. Since transport of some of these items is a subject to prior airline approval please inform your airline if transporting special or bulky baggage when booking your flight.

Bulky baggage is checked-in at the airport check-in counters and handed over at separate counter, location of which can be found here.

All information regarding special and bulky baggage transport possibilities and charges at selected airline.

Useful Tips

Identification

For security reasons or in case of lost luggage it is useful to mark you luggage with sticker containing your personal and contact details (name, surname, contact telephone and address).


Fragile items

We advise you to make sure that your luggage is safely packed. Wrap any items containing liquids in separate, sealed plastic bags, so that the contents cannot spill over your other belongings should the glass break. Please find more information regarding transport of fragile items at designated airline.

During your stay at the Airport

  • Do not leave your baggage, locked, labeled or tagged with name and address indicated, unattended, until you hand it over at check-in counter.
  • We advice you always to take care of your carry-on baggage.
  • Do not hand over someone else’s baggage as your own, as it may contain items which could expose you to danger or legal responsibility.
  • Carriers advise to take your valuables at your hand (carry-on) luggage.

Informative movie about allowed/not allowed items in hold and hand luggage

Arrivals

Call sign Airport Scheduled Expected Remark
JU 381 LONDON HEATHROW 17:10 17:10 Landed 
JU 553 ISTANBUL 17:15 17:23 Landed 
OS 735 VIENNA 17:50 18:15 New time 
WZZ 4206 GOTHENBURG CITY 18:10 17:53  
YM 102 PODGORICA 18:40 18:40  
 Click on the call sign for flight details All arrivals

Departures

Call sign Airport Scheduled Expected Remark
JU 414 STOCKHOLM 17:00 17:14 Airborne 
JU 654 MOSCOW 17:00 17:24 Airborne 
JU 330 FRANKFURT 17:05 17:29 Airborne 
JU 314 PARIS 17:10 17:35 Airborne 
JU 304 BRUSSELS 17:15 17:25  
 Click on the call sign for flight details All departures

Airport weather

Temp Pressure Wind
22°C 1019mB 5.14m/s